Privacy Policy

Privacy Policy

TRRev Technology (OPC) Private Limited

TRRev Technology (OPC) Private Limited (“TRRev Technology”, “we”, “us”, or “our”), including its affiliates, is the owner and publisher of the websites www.trrev.com and www.doctorsapp.in, as well as the software applications and platforms developed by the company, including but not limited to Doctors App, Doctors App for Doctors, Doctors App for Patients, and other software solutions developed and maintained by TRRev Technology (collectively referred to as the “Services”).

This Privacy Policy explains how TRRev Technology collects, uses, stores, processes, and protects personal information provided by users of our Services, including practitioners, end-users, and visitors to our websites.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Services immediately.

1. Purpose of This Privacy Policy

This Privacy Policy is published in accordance with applicable laws and regulations, including:

• Section 43A of the Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Information Technology (Intermediary Guidelines) Rules

This Privacy Policy describes:

• The types of information we collect from users
• The purpose and method of collecting such information
• How the information is used and processed
• The circumstances under which information may be shared or disclosed

2. Information We Collect

To provide our Services effectively, TRRev Technology may collect certain information from users when they interact with our websites, mobile applications, or services.

Personal Information

• Name
• Email address
• Phone number
• Postal address
• Date of birth
• Demographic information such as gender or location
• Account login details

Sensitive Personal Data or Information

• Passwords
• Financial information such as bank account or payment details
• Health and medical information
• Medical records and history
• Biometric information
• Insurance details

3. How We Use Your Information

• Providing and maintaining our Services
• Facilitating appointment booking and healthcare services through Doctors App
• Improving our software platforms and user experience
• Conducting research and analytics
• Communicating with users regarding updates and support
• Processing payments
• Preventing fraud or misuse

4. Communication with Users

• Email
• SMS or mobile notifications
• Phone calls
• Website notifications

5. Cookies and Website Data

Our websites may use cookies and similar technologies to improve user experience and analyze website usage.

6. Sharing of Information

• With service providers assisting in delivering services
• With payment gateway providers
• With healthcare practitioners when required
• With legal authorities when required by law
• During mergers or business transfers

7. Data Security

TRRev Technology implements reasonable security practices to protect user data from unauthorized access, misuse, or disclosure.

8. User Responsibilities

Users must maintain the confidentiality of their login credentials and ensure the information provided is accurate.

9. Third-Party Websites

Our services may contain links to external websites. TRRev Technology is not responsible for their privacy practices.

10. Data Retention

User data is retained only as long as necessary to provide services and comply with legal obligations.

11. Children's Privacy

Our services are not intended for use by minors without parental supervision.

12. Changes to This Privacy Policy

TRRev Technology reserves the right to update this Privacy Policy at any time.

13. Consent

By using our services, you consent to the collection and processing of your information as described in this policy.

14. Contact Information

Data Protection Officer

Roshan Chaturvedi
TRRev Technology (OPC) Private Limited
Office No. 318, JP North Imperia T2 Commercial
Mira Bhayander Road, Near Arkade Art Complex
Vinay Nagar, Mira Road, Thane
Maharashtra – 401107, India

Phone: 7829927196
Email: info@trrev.com